Operations and Nursing Support
Hospital Assistant
Acts as a link between departments, ensuring that patients, supplies and services flow smoothly. The Hospital Assistant is responsible for moving patients, specimens, documents, supplies, and equipment between different departments to ensure smooth hospital operations.
Key Duties
- Carrying specimens to the laboratory.
- Carrying medications and supplies from the pharmacy or stores.
- Moving medical equipment between wards, theatres, and departments.
- Delivering supplies like linen and sterile packs to patient wards.
- Escorting patients to different departments including radiology, theatre, and physiotherapy.
- Assisting patients who need wheelchairs or stretchers.
- Helping with patient transfers to wards and other departments under nurse supervision.
- Transporting hospital mail, patient files, test results, reports, and discharge papers.
- Helping keep equipment and materials in the right places.
- Responding quickly to staff requests.
- Maintaining confidentiality and professionalism.
- Assisting with hospital logistics during busy times.
Education and Experience
- Diploma training in a relevant field from a recognized institution.
- Additional training in healthcare support services is an added advantage.
- Prior experience in a hospital or healthcare setting is an added advantage.
Personal Attributes
- Reliability and punctuality.
- Respectful and professional demeanor.
- Willingness to work in shifts, including weekends and nights.
- Ability to work under pressure in a busy hospital environment.
Skills and Competencies
- Basic literacy and numeracy skills to read instructions, handle records, and count items.
- Good physical fitness with ability to walk and stand for long hours.
- Time management skills for delivering items promptly and efficiently.
- Communication skills to follow instructions and interact with staff and patients courteously.
- Attention to detail to ensure correct specimens, medications, or files are delivered.
- Confidentiality and understanding of patient privacy and hospital policies.
- Basic infection control knowledge for safe handling of specimens and medical supplies.